JulieAnns Online Florist website is owned and operated by JulieAnns Florist (Australian Business Number: pending...). By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this website and/or by completing the registration process to become a member of JulieAnns Online Florist ("a Member"), you agree to be bound by these Terms and Conditions. JulieAnns Online Florist may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

Trademarks, Copyrights and Restrictions
All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by JulieAnns Online Florist, its related companies or by other parties that have licensed their material to JulieAnns Online Florist. Material on julieanns.com.au or any Web site owned, operated, licensed or controlled by JulieAnns Online Florist is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of JulieAnns Online Florist. Use of the materials on any other Web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of JulieAnns Online Florst copyrights, trademarks and other proprietary rights, and is prohibited.

The use of this website and these conditions shall be governed by and construed in accordance with the laws of Australia. Any legal action arising out of its use shall be brought and enforced under the laws of Australia. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia.

Refunds
Please refer to our Returns & Refunds policy.

Fraud
Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution. JulieAnns Online Florist does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website. It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order will be prosecuted.

GST (Goods & Services Tax)
Our products and services attract a Goods and Services Tax (GST) of 10%. All prices advertised are inclusive of all taxes applicable to the respective countries that the product is being delivered in. This is a broad based tax on consumption, which applies to the supply of most goods and services.

Currency
All prices on julieanns.com.au are listed in Australian dollars (AUD).

Alcohol
All alcoholic products offered for sale by JulieAnns Online Florst are NOT available to persons under the age of 18 years.

Substitutions
Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Flowers
In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value. For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color. If the floral container shown online is not available, a similar container will be used.

Specialty gifts
Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.

Information accessibility
JulieAnns Online Florist endeavours to make information available through its web site accessible to all users. If you are having difficulty accessing or reading information, please use the Contact Us page to contact JulieAnns Online Florist and we will attempt to arrange the information in another form for you.